In a Digital Workspace, Workflows Are Everything | Interview with Jon Darbyshire, CEO of SmartSuite

This week on Digital Workspace Works, Heather speaks with Jon Darbyshire, CEO and Co-Founder of SmartSuite, a collaborative work management platform. Jon shares why he was inspired to come out of retirement to found SmartSuite after the success of his last business, Archer Technologies, and how business process automation is changing the way we work. We also examine trends in workflow automation including empowering non-technical employees to be citizen developers through no-code interfaces and how companies like SmartSuite are integrating generative AI into their products to unlock new levels of productivity. Finally, we discuss the intersection between work management and employee engagement with a focus on Millennial and Gen Z employees and how great software can help foster organizational culture. Meet Our GuestIn 2021, Jon Darbyshire and his team launched SmartSuite, the work management platform that manages any process, from any industry, on one platform. Now, SmartSuite unites essential elements used to get work done, regardless of company size or type.In the year 2000, Jon founded Archer Technologies, an enterprise governance, risk and, compliance software, giving business users — not developers — the ability to adapt software to their unique business requirements. Jon and the Archer team built a flexible, award winning platform and solution suite that became the mainstay of governance, risk and compliance teams for some of the world’s most powerful organizations, including 1 in 3 of the Fortune 100. Archer Technologies was purchased by EMC Corporation in 2010.Throughout his career, Jon has been dedicated to automating everyday, essential business tasks to create smarter, more efficient organizations, no matter what the industry. Prior to Archer Technologies, Jon held leadership positions at both EY and Price Waterhouse, honing his skills in understanding the need to automate and simplify work for the enterprise.

Ryan Purvis
3 min readJul 18, 2023

This week on Digital Workspace Works, Heather speaks with Jon Darbyshire, CEO and Co-Founder of SmartSuite, a collaborative work management platform. Jon shares why he was inspired to come out of retirement to found SmartSuite after the success of his last business, Archer Technologies, and how business process automation is changing the way we work. We also examine trends in workflow automation including empowering non-technical employees to be citizen developers through no-code interfaces and how companies like SmartSuite are integrating generative AI into their products to unlock new levels of productivity. Finally, we discuss the intersection between work management and employee engagement with a focus on Millennial and Gen Z employees and how great software can help foster organizational culture.


Meet Our Guest


In 2021, Jon Darbyshire and his team launched SmartSuite, the work management platform that manages any process, from any industry, on one platform. Now, SmartSuite unites essential elements used to get work done, regardless of company size or type.


In the year 2000, Jon founded Archer Technologies, an enterprise governance, risk and, compliance software, giving business users — not developers — the ability to adapt software to their unique business requirements. Jon and the Archer team built a flexible, award winning platform and solution suite that became the mainstay of governance, risk and compliance teams for some of the world’s most powerful organizations, including 1 in 3 of the Fortune 100. Archer Technologies was purchased by EMC Corporation in 2010.


Throughout his career, Jon has been dedicated to automating everyday, essential business tasks to create smarter, more efficient organizations, no matter what the industry. Prior to Archer Technologies, Jon held leadership positions at both EY and Price Waterhouse, honing his skills in understanding the need to automate and simplify work for the enterprise.

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Ryan Purvis
Ryan Purvis

Written by Ryan Purvis

I enjoy learning and sharing what I learn. I’m actively involved in AI, Machine Learning and Bot projects. Opinions are my own.